Solar Powered Managed Sites & Infrastructures

Our Power Management Team’s main hub is in Lagos Mainland Business District, with regional hubs in Northeast and South-South, stocked with parts and maintenance supplies to minimize unexpected interruptions. We publish Routine Maintenance Schedules, requiring on-site support team members, depending on the area’s sites or hubs. The plan is backed by a Ticketing Report Interactive Portal and Helpdesk for quick fault resolution. Priority sites may have direct call lines to field engineers for faster protocols.

Upon signing, an initial System Audit will be conducted by our Solar Power forensic team to understand your business model, infrastructure, and challenges. A technical report and working tools templates will be provided for review and agreement before we begin work. We will then draft and agree on a blueprint for MSPS support, triggering our spares buffer holding stock to minimize man-hour loss. We will implement the “Quick Fix” Solution Model, including immediate replacement of faulty parts from our spares stock if the solution takes more than four hours of SLA.

Voltrix Helpdesk operates 24/7 to handle escalations for assistance on support staff off-days, ensuring prompt resolution of requests. Please refer to our proposed Scope of Work detailed in the preceding contents of this document.